Courier network and communication SaaS tool
Communication between freight companies become easier! It helps users to find new partners and agents, documents and feedback exchange, rates posting, chatting, etc. It’s a professional network for courier and logistics workers. Implemented as a B2B SaaS tool it connects service providers and customers in the transportation industry closing their communication needs and helping to optimize processes.
This project was a continuation of our other brainchild. Our customers with a huge experience in the transportation domain found a serious gap in the industry - a lack of a communication tool for courier service providers and their customers. A lot of inefficient business communication is happening between professionals and freight customers.
After working in the logistics industry for many years with all the understanding of its specifics, it was easy for us to architect this platform. We created a team of 4 key people with logistics experience: a business analyst, 2 lead senior developers, and a back-end architect. This team grew into 13 people in 5 months and became cross-functional and self-sufficient.
Becoming a SaaS
Originally this tool was planned to be a part of another customer's logistics SaaS system. We focused on designing and architecting the main features of this communication tool to test them on its real customers so we had quite a big list of existing early adopters. After polishing this solution and gaining positive feedback from its clients, we redesigned this tool into a SaaS platform with a subscription model and set up an additional business for our customers.
Supporting this logistics SaaS solution in the long term phase was a serious challenge because it went through several transformations and pivots. The stabilization phase took around 6-8 months to find the best market fit and polish the monetization model. During that time our technical team varied to always stay cost-effective and provide the development speed according to the business requirements.
- Professional Contacts Network building;
- Messenger freight systems;
- POD exchange;
- Feedback exchange;
- Freight rates posting;
- Professional info sharing.
The main challenge from DB point of view was to support single users DB among all customer products.
We use Jasper reports for data analytics.
- Mobile: Java, Swift
- Continuous Integration: Jenkins, Selenium, WebDriver, Thucydides, GIT
- DBs: PostgreSQL, Cassandra
Do you have a similar SaaS product that requires development?
Whatever stage your SaaS solution is at, get in touch with us to discuss it. It is FREE and we engage fast. We will help you with onboarding right engineers with strong experience in SaaS development and deep understranding of SaaS business, better planning, priorities, and realistic estimations.